Apply here for a Business Analyst job opening at PMCS Services, Inc.

We are seeking a full-time contractor or employee for a Business Analyst role for the client of Texas Health and Human Services Commission.

PROJECT DESCRIPTION:

The Compliance and Quality Control (CQC) Division is undertaking a project involving transforming the existing Solicitation Review System from its current architecture—built using Microsoft PowerAutomate, Microsoft Forms, Excel-based data storage, and PowerBI visualizations—into a redesigned workflow and data management system built on Jotform.

The contractor will serve as the Business Analyst, providing structured requirements gathering, documentation, gap analysis, validation, and testing support. The contractor will be responsible for coordinating and leading any requirements gathering meetings with CQC staff. The project involves collaboration with the Senior Systems Advisor, who will be responsible for system design and development.

The current Solicitation Review System uses:

• Microsoft Forms for data entry

• PowerAutomate for workflow automation, email generation, and PDF creation

• Excel files as the underlying data store

• PowerBI dashboards for data visualization

The system must be migrated to Jotform, which will replace Microsoft Forms and PowerAutomate as the workflow, email, and PDF generation platform. Data structures will change, requiring a strategy for blending historical Excel based data with new Jotform-based data. A redesigned PowerBI dashboard will be built by the Senior Systems Advisor.

The project includes redesigning forms, restructuring workflow logic, supporting reporting redesign, and ensuring legacy and new data can coexist for unified analytics.

JOB DESCRIPTION:

The Business Analyst (BA) performs business analysis work to support the Compliance and Quality Control Division’s Solicitation Review System’s re-write project. This role partners with business owners throughout product planning, requirements definition, and delivery cycles. Responsibilities include analyzing complex technical and business processes, identifying efficiencies, and prioritizing needs. The BA coordinates the gathering, development, documentation, and verification (testing) of requirements and works under limited supervision with considerable latitude for initiative and independent judgment.

ESSENTIAL JOB FUNCTIONS:

Elicit and document business requirements for the existing Solicitation Review System, ensuring accuracy and effective communication with stakeholders and the development team. Responsible for coordinating, scheduling, and leading all requirements-gathering meetings. (40%)
Conduct gap analysis of existing system functionality against desired system functionality for the Solicitation Review System, including workflows and reporting through PowerBI. (20%)
Collaborate daily with the Senior Systems Advisor to track the development and implementation of requirements and test new and existing system functionality for adherence to business requirements for the Solicitation Review System. Update and maintain requirements documentation throughout the life of the project. (30%)
Report weekly to the Director of Contract Compliance Unit regarding progress, potential issues, and overall status. (10%)

KNOWLEDGE, SKILLS and ABILITIES:

Knowledge of BABOK Guide principles, including elicitation, requirements analysis, and validation.
Knowledge of gap analysis methodologies—comparing current state vs. desired state and identifying missing capabilities.
Knowledge of the capabilities and limitations of computer systems or management information systems.
Knowledge of process or systems analysis and design work.
Knowledge of the Software Development Lifecycle (SDLC)
Skill in defining all types of requirements, functional specifications, and other deliverables.
Skill in policy interpretation and translating regulations into system requirements.
Skill in requirements elicitation techniques such as techniques such as interviews, workshops, document analysis, observation, and surveys.
Skill in working collaboratively and cooperatively with colleagues and in building consensus.
Skill in interpersonal relationships, including the ability to work with people under pressure, negotiate among multiple parties, resolve conflicts, and establish and maintain effective working relationships with various levels of personnel in governmental entities.
Skill in troubleshooting, performance tuning, and problem-solving.
Skill in verbal, written, and presentation communication.
Skill in Microsoft Excel.
Ability to create clear, complete, and actionable requirements documentation.
Ability to build consensus across multiple teams.
Ability to ensure accuracy in documenting system functionality and regulatory requirements.
Ability to identify compliance gaps and propose feasible solutions.
Ability to adapt effectively to evolving regulations and system complexities.
Ability to build trust and maintain relationships across technical and business teams.