Senior Technical Documentation Specialist
IntegrateUs LLC · Austin, TXClose:
Term:Full timeWork:Onsite
Type:EmployeeContract
We are looking for a full-time contractor or employee to join our team as a Senior Technical Documentation Specialist.
In this role, you will develop and maintain both user and technical documentation, as well as process documentation for various Application Teams. You will need to understand applications and/or technologies from the user’s perspective, organizing procedures in a logical sequence for easy comprehension. Your expertise in technical concepts will allow you to structure documentation effectively for different user groups. You will be responsible for creating a variety of documents, such as technical articles, reports, manuals, and brochures, and may also oversee the integration of graphics and the production of these materials.
Required Skills:
- Knowledge of Texas Vital Statistics laws, policies, procedures, and regulations, with the ability to interpret and apply them in documentation.
- Proficiency in MS Office Suite (Word, Excel, PowerPoint, Project, and Visio).
- Experience with business analysis methodologies.
- Strong ability to analyze and evaluate complex IT applications, policies, and issues.
- Effective communication skills, both verbally and in writing, with individuals and groups.
- Ability to take initiative, exercise independent judgment, and manage time effectively to establish priorities, organize tasks, and direct the work of others.
- Proven experience in building and maintaining effective working relationships, including working under pressure, negotiating with multiple parties, and resolving conflicts.
- Ability to read, interpret, and understand technical materials to prepare clear and concise reports or responses for management review.
- Skilled in gathering, organizing, and analyzing data, providing recommendations, and solving work-related issues.
- Capable of producing accurate work estimates and tracking progress.
- Strong interpersonal skills, with the ability to communicate clearly and diplomatically in person and over the phone.
- Ability to read cursive handwriting.
