We are seeking a qualified Network Architect and CMDB Discovery Lead to join our team.

Role Overview

The Network Architect and CMDB Discovery Lead owns all integration design and delivery for the nine enterprise system integrations, leads BMC Discovery configuration and automated CI population, and manages the data migration from legacy BMC Remedy. This role brings deep platform and network expertise to ensure all integrations pass the required six-phase testing cycle before go-live, and that the 50,000-asset CMDB is accurately populated from authoritative discovery sources.

Roles and Responsibilities

Lead design and implementation of all nine enterprise integrations: Microsoft Teams, Box, Okta SSO, Jira, SolarWinds/Dynatrace, Asset Management DBs, SIEM (Phase 1); Ivanti and Genesys telephony (Phase 2)
Architect integration patterns using REST APIs, Web Services, and middleware connectors
Manage BMC Discovery (or designated discovery tool) configuration for automated CI population of 50,000+ assets
Lead data migration design: extract from legacy Remedy using native AR API, transform to Helix data model, validate, and load
Execute migration methodology: test environment load, parallel validation, and production cutover during Phase 1 go-live window
Migrate all CR tickets with full fidelity and archive 10 years of historical data per retention policy
Ensure all integrations pass all six required test types: functional, integration, performance, UAT, security, and DR/BC before each go-live
Produce integration architecture documentation, API specifications, and data mapping documents
Configure log forwarding from BMC Helix to Texas Agencies centralized SIEM platform
Support CMDB relationship mapping to enable service dependency impact analysis
Coordinate network access and firewall rule requirements with Texas Agency infrastructure team
Produce migration validation reports confirming record counts, field mapping accuracy, and attachment integrity

Required Qualifications and Experience

8+ years of BMC Remedy/Helix CMDB and Discovery configuration experience
Hands-on experience with BMC Discovery (ADDM) or equivalent automated discovery tools
Proven large-scale data migration experience from Remedy to Helix or equivalent platforms
Multi-system ITSM integration experience (5+ enterprise systems simultaneously)
Network architecture knowledge including firewall rules, API gateway configuration, and secure data transfer
ITIL v4 Foundation certification preferred
Experience in large-scale enterprise environments with 50,000+ managed assets