Administrator
PMCS Services, Inc. · Austin, TXClose:
Term:Full timeWork:OnsiteRemote
Type:EmployeeContract
We are seeking a full-time contractor or employee for a Administrator role.
Required Skills:
Required Skills:
- Administer day-to-day operations of Cherwell including managing user accounts, permissions, and roles.
- Configure SLAs, business rules, notifications, and escalation workflows to support service operations.
- Monitor system performance and respond to incidents or outages to ensure service continuity.
- Manage upgrades, patches, backups, and disaster recovery procedures.
- Provide end-user support, training, and create process documentation.
- Perform periodic audits to ensure data integrity, security, and compliance.