We are currently seeking a full-time IT Project Manager to support the Maintenance and Operations (M&O) division. This position can be filled as either a contractor or an employee.

Role Overview:
The IT Project Manager will lead and manage multiple projects through all phases of the Project Management Life Cycle (PMLC) and Software Development Life Cycle (SDLC). The role involves planning, executing, monitoring, and closing projects while ensuring alignment with organizational standards, timelines, budgets, and quality expectations.

Key Responsibilities:

Overseeing project deliverables, scope, schedules, and budgets
Coordinating cross-functional teams and engaging with stakeholders
Ensuring compliance with IT governance, standards, and quality assurance processes
Evaluating vendor performance and documenting system requirements
Monitoring project risks, issues, and dependencies, and applying mitigation strategies
Ensuring that all outputs meet functional, technical, and contractual requirements
Working independently and effectively under tight deadlines
Performing other duties as required to support operational goals

Required Skills:

Proven experience in IT project management, business analysis, or project administration
Track record of managing complex, full life cycle projects across all development phases
Strong knowledge of structured design and development methodologies, scope control, estimation, and risk management
Ability to manage project tasks and teams, define goals, make critical decisions, and analyze complex issues
Skilled in stakeholder communication, facilitation, negotiation, and reporting
Proficient in evaluating business systems and gathering detailed user requirements
Experience with business process mapping, reengineering, and identifying innovative tech solutions
Demonstrated ability to collect requirements across multiple programs and locations with diverse business needs

Preferred Qualifications:

PMP (Project Management Professional) certification
Experience presenting to senior leadership, sponsors, and IT management
Familiarity with the Texas Workforce Commission
Experience with corrective/preventive action planning for project deviations

Senior IT Support Specialist