Quality Analyst Assurance

The Northern Dental Group is looking for a talented and driven Quality Analyst Assurance to join our growing team. As the Quality Analyst Assurance, you will play a vital role in ensuring the quality and accuracy of our dental services and patient care. We are seeking a detail-oriented individual with a strong background in quality assurance who is passionate about making a positive impact on our patients' dental experiences.

Key Responsibilities:

- Audit and analyze all aspects of the dental practice, including appointments, billing, and patient records to ensure compliance with industry regulations and company standards

- Develop and implement quality control plans and procedures to improve the accuracy and effectiveness of our dental services

- Identify and resolve any quality deficiencies through root cause analysis and preventative action

- Collaborate with the dental team to identify and implement process improvements to enhance patient care and satisfaction

- Conduct regular training and education for staff on quality management and assurance standards

- Regularly communicate with management on the status of quality initiatives and provide recommendations for improvement

- Monitor and respond to patient feedback and complaints, taking necessary steps to ensure their satisfaction

- Stay up-to-date on industry regulations and standards, incorporating any changes into the quality assurance process

Qualifications:

- Bachelor's degree in Quality Management, Healthcare Administration, or a related field

- Minimum of 3 years of experience in quality assurance, preferably in a healthcare or dental setting

- Knowledge of industry regulations and quality assurance standards

- Strong analytical and problem-solving skills with the ability to think critically and make sound decisions

- Excellent communication and interpersonal skills to effectively collaborate with team members and management

- Detail-oriented with a strong focus on accuracy and quality

- Ability to prioritize tasks and manage multiple projects simultaneously

- Experience with implementing quality control plans and procedures

- Proficient in Microsoft Office and data analysis software

At the Northern Dental Group, we are committed to providing exceptional dental care to our patients. We pride ourselves on our high standards of quality and patient satisfaction. As the Quality Analyst Assurance, you will have the opportunity to make a significant impact on our daily operations and contribute to the success of our dental practice. If you are a self-motivated and driven professional with a passion for quality assurance, we encourage you to apply for this exciting opportunity.