Oracle WACS Work Management Lead
PMCS Services, Inc. · Austin, TXClose:
Term:Full timeWork:OnsiteRemote
Type:EmployeeContract
We are seeking a full-time contractor or employee for a Oracle WACS Work Management Lead role.
Role Description:
Seeking an experienced Oracle WACS Work Management Consultant to support our WACS team in designing, configuring, and optimizing work management processes within Oracle Work and Asset Cloud Service (WACS). This role will focus on implementing best-in-class work order management, scheduling, and dispatching practices to drive operational efficiency, data integrity, and seamless integration with broader asset management workflows.
The ideal candidate will have deep functional knowledge of work management in utilities or similar asset-intensive industries, with a proven track record of deploying Oracle WACS or equivalent EAM solutions. They will collaborate closely with workstream leads, project managers, and technical teams to ensure alignment between business requirements and system capabilities.
Key Responsibilities:
Role Description:
Seeking an experienced Oracle WACS Work Management Consultant to support our WACS team in designing, configuring, and optimizing work management processes within Oracle Work and Asset Cloud Service (WACS). This role will focus on implementing best-in-class work order management, scheduling, and dispatching practices to drive operational efficiency, data integrity, and seamless integration with broader asset management workflows.
The ideal candidate will have deep functional knowledge of work management in utilities or similar asset-intensive industries, with a proven track record of deploying Oracle WACS or equivalent EAM solutions. They will collaborate closely with workstream leads, project managers, and technical teams to ensure alignment between business requirements and system capabilities.
Key Responsibilities:
• Work Management Process Design:
o Lead workshops to define and map work management processes, including work order creation, scheduling, execution, and close-out.
o Document process flows, user stories, and functional requirements aligned to WACS capabilities.
• System Configuration and Setup:
o Configure work types, service requests, maintenance activities, and task dependencies within WACS.
o Define task templates, priority codes, and business rules to optimize work order efficiency.
o Set up work management hierarchies, including parent-child task relationships, job steps, and service level agreements (SLAs).
• Integration and Data Management:
Collaborate with integration leads to ensure seamless data exchange between WACS and other systems (e.g., GIS, ERP, SCADA).
Validate data models and interfaces for work orders, crews, resources, and cost management.
• Reporting and Analytics: Support KPIs for work management efficiency and operational performance.
