Technical Documentation Specialist
PMCS Services, Inc. · Austin, TXClose:
Term:Full timeWork:Onsite
Type:EmployeeContract
We are seeking a full-time contractor or employee for a Technical Documentation Specialist role.
Develops and maintains user and technical documentation and project process documentation for Application Teams. Understands the user’s view of applications and/or technology and is able to put procedures in a logical sequence. Provides expertise on technical concepts of applications and /or user groups and structuring procedures in a logical sequence, due to a broad understanding of the applications. Writes a variety of technical articles, reports, brochures, and/or manuals for documentation for a wide range of uses. May be responsible for coordinating the display of graphics and the production of the document.
Required Skills:
Develops and maintains user and technical documentation and project process documentation for Application Teams. Understands the user’s view of applications and/or technology and is able to put procedures in a logical sequence. Provides expertise on technical concepts of applications and /or user groups and structuring procedures in a logical sequence, due to a broad understanding of the applications. Writes a variety of technical articles, reports, brochures, and/or manuals for documentation for a wide range of uses. May be responsible for coordinating the display of graphics and the production of the document.
Required Skills:
- Knowledge of and ability to interpret Texas Vital Statistics laws, policies, procedures and regulations.
- Knowledge of MS Office Suite (Word, Excel, PowerPoint, Project, and Visio)
- Skill in business analysis methodologies
- Skill in analyzing and evaluating complex information technology applications, policies, and issues
- Skill in communicating effectively both verbally and in writing with individuals and groups
- Skill in using initiative and independent judgment and managing time effectively to establish priorities, organize tasks, and assign and direct the work of others
- Skill in establishing and maintaining effective working relationships, including the ability to work with people under pressure, negotiating with multiple parties and resolving conflicts
- Skill in reading, interpreting and understanding material to prepare concise reports or appropriate responses for the review and/or signature of section managers and/or directors
- Skill in gathering, organizing and analyzing facts, recommending solutions and resolving work-related problems
- Ability to produce accurate work estimates and monitor progress
- Ability to communicate on the telephone and in person in a clear, effective and diplomatic manner.
- Ability to read cursive handwriting.
