Work at Home Customer Service representative
NOVELLE CAPITAL ·Houston, TXClosing in
Term:Full timePart timeWork:OnsiteRemote
Type:EmployeeContract
Summary:
Looking for a motivated Work at Home Customer Service Representative to provide excellent service to customers. This role involves handling inquiries, resolving issues, and ensuring customer satisfaction.
Responsibilities:
- Responding to customer inquiries via phone, email, or chat
- Resolving customer complaints in a professional manner
- Providing product information and troubleshooting assistance
- Processing orders and returns
- Ensuring customer satisfaction and retention
Skills:
- Excellent communication skills
- Strong problem-solving abilities
- Empathy and patience with customers
- Ability to multitask and prioritize
- Proficiency in using customer service software
Experience:
- Prior customer service experience preferred
- Experience working remotely or in a virtual environment
- Familiarity with CRM systems and ticketing platforms
- Ability to work independently and meet performance goals
