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NOVELLE CAPITAL

Work at Home Customer Service representative

NOVELLE CAPITAL · Houston, TXClose: Oct 26th 2024
Term:Full timePart timeWork:OnsiteRemote
Type:EmployeeContract
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Summary:
Looking for a motivated Work at Home Customer Service Representative to provide excellent service to customers. This role involves handling inquiries, resolving issues, and ensuring customer satisfaction.
Responsibilities:
  • Responding to customer inquiries via phone, email, or chat
  • Resolving customer complaints in a professional manner
  • Providing product information and troubleshooting assistance
  • Processing orders and returns
  • Ensuring customer satisfaction and retention
Skills:
  • Excellent communication skills
  • Strong problem-solving abilities
  • Empathy and patience with customers
  • Ability to multitask and prioritize
  • Proficiency in using customer service software
Experience:
  • Prior customer service experience preferred
  • Experience working remotely or in a virtual environment
  • Familiarity with CRM systems and ticketing platforms
  • Ability to work independently and meet performance goals

Updated on August 18, 2024

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