REMOTE LIVE CHAT AGENT
NOVELLE CAPITAL · Orlando, FLClose:
Term:Full timePart timeWork:OnsiteRemote
Type:EmployeeContract
Summary:
As a Remote Live Chat Agent, you will be responsible for providing online customer support through live chat services. Your role will involve assisting customers with inquiries, resolving issues, and ensuring a positive customer experience.
Responsibilities:
- Responding to customer inquiries promptly and professionally
- Providing accurate information and support to customers
- Troubleshooting and resolving customer issues
- Ensuring customer satisfaction through effective communication
- Maintaining a high level of professionalism and customer service
Skills:
- Excellent written communication skills
- Customer service orientation
- Ability to multitask and prioritize
- Problem-solving skills
- Attention to detail
Experience:
- Previous experience in customer service or a similar role
- Familiarity with live chat platforms and customer support software
- Ability to work remotely and independently
- Experience in handling customer inquiries and resolving issues
