Customer Service Representative

At Sanilac Intermediate School District We are looking forward to hiring a customer service representative to manage customer queries and complaints.

Responsibilities:
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.


Requirements:
High school diploma, general education degree, or equivalent.
Ability to stay calm when customers are stressed or upset.
Comfortable using computers.
Experience working with customer support.


Benefits:
Annual team retreats & monthly group activities
Wellness program.
A state-of-the art, onsite gym with fitness classes and trainers - currently offering free remote classes!
Prescription plans.
Life Insurance.
Disability-income coverage.
Paid Vacations.
Tuition Reimbursement.
401k retirement savings plan



Work Type:
Full Time

Working hours:
8hours shits

Location:
Remote