Network Engineer
PMCS Services, Inc. · Austin, TXClose:
$55 - $75 HOUR
Term:Full timeWork:Onsite
Type:EmployeeContract
We are looking for a Full-time contractor or employee for a Telecommunications Analyst roles.
- Following all OCA policies, procedures, and change management processes, provide hands-on technical support for an enterprise network IT infrastructure that consists of (but is not limited to) various remote locations connected via MPLS and site-to-site VPN, Azure VPN tunnel, as well as supporting work-from- home end-users connecting through Cisco AnyConnect.
- Maintaining appropriate ACLs, VLANs, WANs, LANs, MPLS, and Internet connections.
- Implementing procedures to ensure the network is monitored, fully patched, and performing as designed.
- Troubleshooting and resolving connectivity issues, escalating as appropriate.
- Communicating and collaborating with our vendors and partners (including Cisco, Solarwinds, DIR, etc).
- Maintaining accurate and complete documentation of all aspects of the network.
- Provide excellent customer service at all times. This includes support for level I and II helpdesk staff, appropriate escalation to management, proactive communication to management and end users as appropriate, and usage of the ticketing system.
Skills(Required):
- Maintaining appropriate ACLs, VLANs, WAN, LAN, MPLS and Internet connections
- Implementing procedures to ensure the network is monitored, fully patched, and performing as designed.
- Troubleshooting and resolving connectivity issues, escalating as appropriate.
- Communicating and collaborating with our vendors and partners (including Cisco, Solarwinds, DIR, etc).
- Maintaining accurate and complete documentation of all aspects of the network.