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IntegrateUs LLC

Salesforce Administrator

IntegrateUs LLC · Austin, TXClose: Jan 15th 2021
Term:Full timeWork:Onsite
Type:EmployeeContract
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We are looking for a full-time employee or contractor at one of our client locations in Austin TX.

NOTE: If you are interested and please apply to the applicant tracking system (ATS) link to be a qualified job applicant.

Key responsibilities of this role include: 
  • Proactively seek out and identify needed system changes. 
  • Proactively gather feedback from users. 
  • Manage system changes without interruption to the user. 
  • Communicate system changes to the users in advance so they understand the change and how to use it prior to implementation. 
  • Gather requirements from end-users. 
  • Modify the system to increase benefits and usability. 
  • Manage the change control process and “Change
  • Management” Committee if appropriate. 
  • Manage all processes that impact / relate to Salesforce.com. 
  • Manage new releases of SFDC and efficiently roll out new features. 
  • Create and maintain fields, views, reports, dashboards, campaigns, and other salesforce.com objects and functions. 
  • Create custom objects when necessary. 
  • Handle on-going customization/ alteration of Salesforce.com. 
  • Maintain, enhance, and create workflows, functions, and configurations within the Salesforce.com environment. 
  • Create new reporting capabilities and respond to ad hoc reporting requests as needed.
  • Provide support functions as needed. 
  • Provide sales and financial data to company executives. Maintain System, Security, and Integrity – 
  • Map salesforce.com hierarchy and territories in response to personnel changes. 
  • Reassign Accounts, Contacts, and Opportunities in response to personnel changes. 
  • Grant/ remove and maintain user licenses. 
  • Maintain security including sharing rules and security levels. 
  • Design, Create, and maintain user roles, profiles, and hierarchies. 
  • Monitor application storage usage and archive data as needed. User Assistance, Training, Adoption, and Satisfaction – 
  • Create and administer training for existing or new users/groups. 
  • Provide one to one training to end-users on an on-going basis. 
  • Expand use of Salesforce.com – attend planning meetings, assist with determining if /how salesforce.com can be used in new ways as opposed to purchasing a new internal system. 
  • Assist sales management to create processes in salesforce.com to help monitor activities, trends, sales, and leads. 
  • Communicate regularly with the user base regarding new features, enhancements, and changes to the system. 
  • Monitor usage and mentor users/groups needing assistance. 
  • Continually seek ways to further enhance the end-user experience. 
  • Be the company SME on Salesforce.com. 
  • Process Creation, Documentation, and Maintenance –  Document company processes and workflows. 
  • Develop process documentation and field maps. 
  • Create new processes and associated reporting. Data
  • Quality, Migration, and Maintenance – 
  • Assist with migration from older systems/processes into Salesforce.com. • Monitor neglected Leads, Opportunities, Accounts, and Contacts as appropriate. 
  • Import data as appropriate. 
  • Monitor and manage exception logs for back end system integration with SFDC. 
  • Manage duplicate records. 
  • Monitor and improve data quality. 
  • Ensure data integrity by merging duplicate Leads,
  • Contacts, and Accounts; performing mass uploads and updates of data as required; Removing unnecessary fields and data; ensuring screens, fields, and workflow have accurate names and reflect current workflow. Report and Dashboard
  • Creation and Maintenance – 
  • Create and maintain dashboards. 
  • Create and maintain reports including folder maintenance. 
  • Develop complex, macro-driven reports to summarize system information for Senior Management. 
  • Build and manage report folders for reps to improve sales efficiency (ESSENTIAL).

Updated on January 22, 2021
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