PC Support Analyst
PMCS Services, Inc. ·Austin, TXClosing in
Term:Full timeWork:Onsite
Type:EmployeeContract
We are looking for a Full time/contract employee for a PC Support Analyst.
- Provides support for PC hardware/software to the Agency and ensure that all systems have a 99% uptime.
- Imaging and provisioning the new computer for users. Meet with users onsite to migrate user profiles from the current PC to a new PC.
- Support and Troubleshoot complex technical Microsoft Windows Desktops and Laptops related issues.
- Provides technical analysis and resolution of system problems. Identifies, researches, and recommends options to management. Ensures that all security policies are followed.
- Ensure that all help desk requests and incidents are resolved and closed in a timely manner based upon priority.
If you are interested in this opportunity, please apply here.